Privacy Policy

Rankva Marketing Agency Ltd

Last Updated: December 1, 2025

1. Introduction

This Privacy Policy explains how Rankva Marketing Agency Ltd (“Rankva Marketing”, “we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website or engage with our digital marketing services.

By accessing or using our website, you confirm that you have read and understood this Privacy Policy and agree to the handling of information described here.

2. Information We Collect

To operate our business and deliver effective marketing solutions, we may collect the following types of information:

• Contact information: name, email address, phone number, business name, and job role.
• Technical information: IP address, browser type, device type, operating system, referring pages, pages visited, and time spent on each page.
• Communication information: details you share through any enquiry form, consultation request, email, WhatsApp, or social media message.
• Marketing information: your preferences regarding newsletters, promotional emails, campaign updates, and other marketing communications.

3. How We Collect Information

We collect information in a transparent and lawful way, including when you:

• Submit any form on our website, such as the “Contact” page or “Get a Quote” page.
• Communicate with us by email, phone, WhatsApp, or through our social media profiles.
• Browse and interact with our website, where cookies and analytics tools may capture standard usage and performance data.

4. How We Use Your Information

We use personal information strictly for business purposes, including to:

• Respond to enquiries, share proposals, and provide consultation or support.
• Deliver, manage, and improve our digital marketing, advertising, and web services.
• Enhance the performance, security, and user experience of our website and content.
• Send newsletters, updates, and promotional messages where you have opted in or where it is otherwise permitted.
• Detect, prevent, and address technical issues, misuse, or potentially fraudulent activities.

Rankva Marketing does not sell personal information to third parties.

5. Cookies and Analytics

Our website may use cookies and similar technologies to support a smooth and personalised experience, for example to:

• Remember basic settings and form inputs.
• Measure traffic, user behaviour, and page performance.
• Analyse which content and services are most useful to visitors.

You can manage or disable cookies at any time in your browser settings; however, some website features may not function as intended if certain cookies are turned off.

6. Sharing of Information

We only share personal information where it is necessary and appropriate, including with:

• Service providers that support our operations, such as website hosting, email delivery, CRM, analytics, and marketing platforms.
• Professional advisers, such as legal or accounting professionals, where required for business or compliance purposes.
• Government bodies, regulators, or law enforcement if we are legally obligated to disclose information or need to protect our legal rights.

These parties are expected to keep information confidential and use it solely for the services they provide to Rankva Marketing.

7. Data Security

We take reasonable technical and organisational steps to help safeguard personal information against unauthorised access, alteration, loss, or disclosure.

Even though we work to protect your data, no online system or transmission method is completely risk-free, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information only for as long as it is reasonably necessary to:

• Provide our services and manage our relationship with clients, leads, and website visitors.
• Comply with applicable legal, tax, accounting, or reporting requirements.

Once information is no longer needed, we will delete it, anonymise it, or securely store it in an archived form where required.

9. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate or incomplete information.
• Request deletion of your information where there is no valid reason for us to retain it.
• Object to or restrict certain types of processing, where permitted.
• Change your marketing preferences or unsubscribe from promotional emails at any time.

To exercise any of these rights, please contact Rankva Marketing Agency Ltd using the details provided on our “Contact” page and clearly state your request.

10. Third-Party Websites

Our website may include links or references to third-party websites, platforms, or tools.

We do not control and are not responsible for the content, security, or privacy practices of those external sites, and recommend reviewing their privacy policies before sharing any information.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be published in this section with a new “Last Updated” date, and the revised version will take effect once it is displayed on this page.

12. Contact Details

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle personal information, please contact Rankva Marketing Agency Ltd using the contact information listed on the “Contact” page of our website.